by Beverly Taylor | May 16, 2017 | Business, Gender Brain Chemistry™, Uncategorized
Cave men and customer service might be separated by tens of thousands of years, but they actually have a lot in common. Even though societies undergo enormous shifts and changes over the millennia, the human brain is hardwired in a certain way. By understanding this...
by Beverly Taylor | Apr 9, 2017 | Business, Gender Brain Chemistry™, Gender Brain Science™
No matter what your business is, great customer service is essential. Without it, you can’t develop a good rapport with customers. And that leaves you with lower sales, profits and morale. A lot of customer service training focuses on positivity and convenience, and...
